User Experience Lead: Research, Strategy, Architecture, + Writing
Susan Stuart
Deep organizational experience
I’ve helped lead innovation efforts for over 70 organizations.
For users worldwide
I’ve had the honor of serving users in over 193 countries.
Insights that make a difference
My work has resulting in up to 40% measured increases in conversion. I uncover the insights that make the most impact.
Work (Client) List
a partial list By industry / vertical
Nonprofit and intergovernmental
Nonprofit: The Restart Project, TechSoup Global, NetSquared, Center for Civic Media at MIT (Media Cloud), Museum of the City of New York, Marine Mammal Center, Franklin Park Zoo, NISO
Intergovernmental: ReliefWeb (UNOCHA), UNICEF
Social enterprise
EdTech: SimBio, Amplify, Red Rover, Zangle
Healthcare: Alexian Brothers Health Network, Becton Dickinson, Blue Shield, OnTime RX, GSK, Livestrong, Noona, Mays Landing Chiropractic
B2B / corporate enterprise
Baron Weather, Goldmine, Cardscan, Zintro, AT&T
Consumer
Apple, Microsoft, AuthenTec, Williams-Sonoma, Leapfrog, Bloomberg, AOL, Shoretel, LendingTree, Charles Schwab, Discover
Conversion Rate Optimization (CRO)
for Citibank, Pernod Ricard and more at iQuanti
Information design, participatory design, design thinking
for Glidden, Lee, 3M, Firstwatch, Iomega, Compaq, Omaha Steaks, Sauder, Clopay, and more at Fitch
Startups / emerging
Planet OS, Commit to Green, Jobbatical, BestSeats, Kalat
Samples
Recent / featured projects (Please e-mail me for a password)
